Shipping & Returns
Shipping
- All orders ship from The Paint Warehouse via UPS GROUND or FED EX GROUND.
- Under normal circumstances, most orders will ship out within 24-48 hours.
- Shipping is FREE when your cart total is $400 or more, before taxes and shipping costs.
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Returns
Please contact us at 877-623-9933 before attempting to return a product.
- All mixed paint is sold at a "Final Sale" condition due to the nature of hazmat material handling and color differences.
- Paint CANNOT be returned.
- Only UNOPENED & UNUSED products will be eligible for return.
- Zero tolerance policy for attempting to return opened or used product. Product will be discarded after inspection and refund will be cancelled.
- A 10% restocking fee will be applied to all returns.
- Return shipping costs are the customers responsibility.
- Tracking a return shipment is the customers responsibility. The Paint Warehouse Inc. not responsible or liable for lost or stolen returns.
- Return shipping label or postmark MUST be within 30 days of order date.
- Refunds will be issued to the original charged credit card within 2-4 business days. Your financial institute may take additional business days to process your credit. Please contact your financial institute for more information.